Orderstay
I founded in 2015 in Copenhagen, used by +50.000 guests from +50 countries. Includes notable hotel brands from Scandinavia & Northern Africa as early adopters. The idea to Orderstay came after travelling across Southern Europe and Northern Morocco between 2014 and 2015. The keywords for both were the awful hotel experiences. We typically checked ourselves into four or five star hotels, the nicer in its category. Sometimes we liked to order food and drinks, ask for a cab, or in need of other in-house services such a laundry service. Services we as tourists wanted to pay a premium for to thrive a nice vacation.
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Founded in 2016 to solve a modern need of communicating. Ordering. Stays. A simplified way to meet needs. Fast. Quick.
"Orderstay has allowed us to communicate better with our guests, and also given us upsell opportunities. — Johan Appelgren, Management Board at First Hotels
Orderstay was officially launched 3 months after the initial idea discover started. The first hotel that it was implemented ion was located in Copenhagen. We prepared a marketing strategy for the hotel to make it visible for their guests, which worked above expectations. It got a rocket start with a bunch of daily service requests from the early launch, and gave us plenty of data to see what features guests liked to take advantage of in their stay.
Building a user-centric product where opinions matters. By communicating effectively with different hotels, we managed to create a quick circle of iteration that continuously redefined the product and value propositions. The Orderstay app was used by +50.000 travellers across multiple hotel partners.